If QuickTime movies and VR's are playing incorrectly in your Windows Media Player:

It's likely you have Windows Media Player set up as the default player for media file types. That means the player may launch itself and try to play QuickTime files, even though it will not play them properly.

There are two different ways to fix this problem:

Option 1: Uninstall Windows Media Player, and reinstall it doing a "custom install." You will be offered the choice of whether or not to assign .qt and .mov file types to the Media Player. So click "no" or uncheck the box to decline the option. You want to do this because the problem you are having with QuickTime files is due to the fact that Media Player assigns these files types to itself.

Option 2: If you already have the most recent version of QuickTime installed, you can re-assign the files to the QuickTime player.

• From the Start menu, go to "Settings," and then "Control Panels."

• Double click the QuickTime control panel. You'll see this box:

• Click on MIME settings, and it will open this window:

• Click on "Quick Time Movie" and then click "OK."

You will have to close and restart your browser (not your entire computer) in order for this change to take effect.

If you have the most recent plug-in and are still having problems, visit the QuickTime support page for more information.